KinzyTrip FAQs

What types of activities do you offer at KinzyTrip?

We offer a wide range of activities including sightseeing tours, adventure sports, cultural tours, relaxation and wellness retreats, and family-friendly activities. Please specify your destination for more detailed options.

Can I bring my own equipment for diving?

Yes, you can bring your own equipment. Please inform us in advance to ensure compatibility.

What is the refund policy if I am unable to participate in the activity?

Refund policies vary. Please refer to the specific activity’s terms and conditions or contact us for more information.

What is the best time of year to do the activity?

The best time of year varies by activity and location. We can provide recommendations based on your chosen activity and destination.

How can I communicate with the guide if I don't speak the local language?

Our guides are multilingual and can assist you in multiple languages. Please inform us of your preferred language.

Are the activities insured?

Yes, all our activities are insured to cover potential risks. Detailed information can be provided upon request.

What safety measures are in place for adventure sports?

Safety is our top priority. All adventure sports are conducted by certified professionals with appropriate safety equipment and protocols in place.

Are the guides certified and trained?

Yes, all our guides are certified and trained to ensure a safe and informative experience.

Are pets allowed in any of the activities?

Pet policies vary by activity. Please contact us to confirm if pets are allowed.

Can I make changes to my booking after it has been confirmed?

Yes, changes can be made to your booking depending on availability and the terms of the activity provider. Please contact us as soon as possible to make any amendments.

How far in advance do I need to book?

We recommend booking as early as possible to ensure availability, especially during peak seasons. Some activities may require booking several weeks in advance.

Are there any hidden fees or additional costs?

All costs will be transparently displayed during the booking process. If there are any additional fees, they will be clearly mentioned before you complete your booking.